Shipping information
We ship worldwide. Delivery of orders is via DHL Express. Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorisation and/or product availability.

Kindly note that dispatch times may increase during high demand periods.

Delivery times are 3-5 working days

Uncollected packages
Shipping costs for uncollected packages will not be paid by e.n_bags

Taxes & Duties
All taxes are included for EU countries. All other international shipments are not inclusive of duties and taxes, customers are responsible for any customs fees, duties, or taxes that may apply upon delivery. We are unable to calculate the exact amount of duties and taxes your order will incur, as these charges are imposed directly by the country to which the order is shipped.

Currencies
e.n_bags can not be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR into any other currency.

PAYMENT

All payments made on www.en-bags.com are secure, all transactions are in euros. We accept Paypal, Visa and MasterCard. Payment via bank transfer, cheque or COD are not accepted.

PRODUCT CARE

Bags
To preserve the quality of your e.n_bags bags avoid prolonged direct exposure to light and heat. We recommend storing the bag in its original packaging, when not in use. Avoid contact with water, oils, perfumes and cosmetics. If your bag gets wet, pat dry to remove any excess moisture and leave to dry completely at room temperature.

For specific product care inquiries, please email us here